All Bisley products are guaranteed to cover all defects in material and workmanship. Details of specific guarantee periods against each products are available on request.

Main Conditions

1. The guarantee is only valid with the original invoice (so keep it safe) indicating the the date of purchase, product type and dealer name (that's us).

2. The guarantee does not cover damage resulting from misuse, neglect or accidents and applies when the product is used during normal working hours (45 hours per week). Where products are used for extended periods which exceed this, the guarantee is 18 months.

3.  Failure due to fair wear and tear is excluded.

4. The guarantee is non-transferable and can only be exercised by the original purchaser and only applies to UK mainland orders.

5. The product may need to be returned or collected which is chargeable for repair.

Click on the guarantee below to see details. 


We will do our best to help you and the quality of the products and manufacturing processes ensure issues are minimal.